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Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc. This can be done by choosing the correct regional selection. This article has been viewed 335,787 times. Otherwise, you may find that you are missing channels or cannot view certain programmes due to a weak signal. Head to Menu > Support > Self Diagnosis > Reset. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. The Bottom Line The reset options provided by Samsung for its TVs may be exactly what you need to get everything working again. Other problems include turning off rapidly, screen flickering, the presence of faded pictures and capacitor leakage. Service Menu Code For Samsung TV: There are many codes available for accessing service menu in various Samsung TV models. Press “Menu” on the remote, then select the “Support” menu. Internet-connected smart TVs and streaming devices from Vizio, LG, Samsung, Sony, Roku, Google and others can all spy on your viewing habits. If there's any damage to the cable, it will need to be replaced. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. When you perform the initial setup of your TV, it is important to make sure that you are receiving the correct TV signal from your local TV transmitter. From there, select the “Self Diagnosis” option and then the “Sound Test”. Your TV is probably tracking you -- here's how to stop it. To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. “Self-diagnosis”, “Tested Successfully”. You only have to turn off the device for a while before the signal recuperates. You can try following codes one by one until you get access to service menu: First try following method. Be sure to let us know how you go! Common Samsung TV problems include failure to turn on, failure to detect signal, power up delay and failure to display pictures and sound. If there’s heavy rain, snowfall or winds in your location, the cable operator or streaming service provider will display a failure to receive the signal message. ... are gone and either it shows smart hub is updating or that samsung server not available. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. Reset TV, nothing. Hope this helps atleast 1 person because it was pissing me off for half a day. If you have a signal booster connected, try removing that and plug the antenna cable straight into your receiver, recorder or TV. 3 Wait a little while (10 minutes or so) This is to ensure any overheated devices have had time to cool down. Depending on the model year, the layout of the on-screen menu may vary, so if you're not sure how to access the reset options, consult the user guide for your specific Samsung TV. have a good day y’all Test the HDMI cable. Whether due to bad weather or hardware issues, your TV can encounter a “no-signal” issue. It works in all new Samsung TV series: Method 1: DO NOT power off your TV. Depending on the make and model of your Samsung TV, this test may be found in different places in the menu structure, but you should be able to find it regardless. Test different external devices. Atleast 1 person because it was pissing me off for half a day 10 or! Faded pictures and capacitor leakage “ Support ” Menu either it shows smart hub is updating or Samsung! 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