Sun Life takes every security threat seriously. Sign-in help Sun Life Assurance Company (US) is a wholly-owned subsidiary of Sun Life Financial, Inc. located and incorporated in Canada in 1871 . If a person insured under a Sun Life Group Life Insurance policy suffers a dismemberment loss, a claim should be submitted using the Accidental Dismemberment Claim Statement or Accidental Dismemberment Claim Statement - New York. Call us at 1-800-361-2128 Monday to Friday, 8 a.m. to 8 p.m. Yes No Company name(s) Policy number(s) 5 Payment direction Your plan sponsor/employer Preferred language of correspondence m English m French Your last name First name Your address (street number and name) 2 m Male m Female Apartment or suite Date of birth (yyyy-mm-dd) Daytime phone number … 1-877-SUN-LIFE (1-877-786-5433) Monday-Friday: 8am-8pm ET. Box 2010 Stn Waterloo. Claim submission tips. Or print and fill it out by hand. You can also obtain the correct mailing address by calling us at 800.442.7742. Forms you might need if you're covered through your employer You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. Take a few minutes to register now. What you need to know about Sun Life Financial disability claims. If the claim is incurred within the first three months of coverage, payroll records or other proof of active work will be required. Shareholder contacts. You can print a paper form with your personalized information, contract number and the mailing address for Sun Life. Call costs may vary. If you are registering as an owner of a trust or company-owned policy, please use the Tax Identification Number of the trust or company here. Do you need your advisor’s email or phone number? Who to contact Sun Life Financial WTC PDF5148-E (10-16) Page 4 Life and Waiver of Life Premium claims • What forms are required when a member dies? Our forms are available in Portable Document Format (PDF). If a person insured under a Sun Life Group Cancer Insurance policy is diagnosed with and receives services or treatment for a covered cancer, a claim should be submitted using the Cancer Claim Statement. SunLife Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register, registration no. ET. Both the LTD or LTD - New York and STD or STD - New York claim statement forms have detailed instructions to assist you. Monday to Friday: 8:00am - 6:00pm . 3. No supporting documentation is required to submit the claim. To view the forms, you may need to download the latest version of Adobe® Acrobat® Reader which is available free at www.adobe.com. Submit claims directly through your pharmacist or dentist. There are some situations where additional information might be required: If the beneficiary is a minor: submit certified letters of guardianship for the minor's estate. For life insurance or accidental death and dismemberment (AD&D) claims: How a Sun Life Financial advisor can help you, Estate and Financial Planning Services (EFPS), Why work with one of our licensed professionals, Register for a my Sun Life Online Account, Contributions, withdrawals and fund changes, Student and new graduate programs overview, Rotational Leadership Development Programs, Co-op and summer internship opportunities, Chartered Professional Accountant (CPA) Pre-Approved Program. You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. Your pharmacist or dentist may submit some claims directly to us for you. If this page does not redirect automatically, please click here. Contact your advisor directly. Registered in England and Wales, number 05460862. Review the Guidelines to determine which attachments, if any, are required. The insured sends the itemized receipt and completed claim form to VSP for reimbursement up to the plan allowances. Warning for Sun Life shareholders about Obatan LLC offer. ET. If the policy was bought from us, here’s the number to call to make a claim over the phone: Phoning in the UK. Sun Life Financial One Sun Life Executive Park Wellesley Hills, MA 02481 Telephone: 1-800-SUN-LIFE (786-5433) E-mail: USWeb_General_Information@sunlife.com. French Home telephone number Female – – Permanent address (street number and name) City Apartment or suite Province/Territory Country Postal code I 2 Coordination of benefits Your claim will be adjudicated based on the coordination of benefits information you provided about yourself and your eligible dependants during positive … an Explanation of Benefits from your Major Medical Plan) is required pertaining to the treatment, services or supplies you received. If you haven’t received this information, please contact your advisor or call us at 1-877-SUN-LIFE (1-877-786-5433). If a person insured under a Sun Life Group Accident or Critical Illness Insurance policy receives a wellness screening, a claim should be submitted using the Wellness Screening Claim Statement. If a person insured under a Sun Life Group Critical Illness Insurance policy is diagnosed with a covered critical illness or undergoes a covered procedure, a claim should be submitted using the Critical Illness Claim Statement. Phoning from abroad +44 1603 202 500. Verify claims address or Electronic Payer ID Claims Address: Sun Life Financial PO Box 2940 Clinton, IA 52733 Electronic Payer ID: 70408; Review Claim Documentation Guidelines Claim attachments are not always necessary. Sun Life Financial has been known to delay or deny claims so that they can avoid paying out benefits to insured individuals. How to make a claim Call our UK call centre on 0800 008 6060 Monday - Friday 9am-5pm. Some plans allow claims to be submitted online at www.sunlife.ca. This benefit is commonly known as a "waiver of premium" benefit. If you’re waiting for us to pay a claim, click In progress to see what stage it’s at. Haven’t yet signed up for direct deposit or online claims? By downloading our mobile app, you can also use your smartphone as your coverage card. © Sun Life Assurance Company of Canada. If a person insured under a Group Hospital Confinement Indemnity (GAP) policy administered by Sun Life receives treatment, services or supplies that are covered under that policy, a claim should be submitted using the Gap Claim Statement or Gap Claim Statement Spanish. Appropriate documentation (e.g. Watch the How to File a Gap Claim Video to learn more. Filing a long-term or short-term disability claim, Life Disability Claim Statement - New York, Dependent's Life Claim Statement - New Jersey, Dependent's Life Claim Statement - New York, Accidental Dismemberment Claim Statement - New York. You’ll need your contract number and member ID number. www.sunlife.ca/pshcp. Some claims may require additional time to be processed. ET. It’s easy to make a claim against a life insurance policy — just call us or fill in our online form. Calling from overseas? Claims submitted through the my Sun Life Mobile application or online through Sun Life’s Plan Member Services website will be adjudicated immediately, and if they are approved, any reimbursement will be deposited into your bank account within 24 to 48 hours. Get And Sign Pshcp Claim Form . You will need your policy number (e.g. If you don’t see Submit a claim, you can’t submit a claim online. Calling us on an 03 number will cost no more than a call to an 01 or 02 number, irrespective of whether you call from a landline or mobile. Appropriate documentation (e.g. • What forms are required to file an accidental death claim? Or call us at 1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. ET. Find them on your coverage card, your claim statement or your new plan-member welcome letter. If you need help with your own personal financial plan, retirement planning or personal insurance and investments: Talk to an advisor to help answer your questions. If a person insured under a Sun Life Group Cancer Insurance policy receives a cancer screening, a claim should be submitted using the Cancer Screening Claim Statement. All rights reserved. get the most popular non-personalized group claim forms. • How does a member … Visit the Disability Claims Center for additional information. 0800 015 1142. ), Inc. 2/F Sun Life Centre 5th Avenue corner Rizal Drive Bonifacio Global City Taguig City, Philippines 1634 P.O. Short-term disability benefits are underwritten by Sun Life Assurance Company of Canada (Wellesley Hills, MA) in all states, except New York. I want to continue submitting paper claims, how do I do this? Appropriate documentation (e.g. What is the certificate number to use when making a claim? If services are received by an out-of-network vision provider, the insured will need to submit their claim for reimbursement using the following process: Filing a group dependent life insurance claim. If 'no' proceed to section 5. If your employer or organization doesn’t offer personalized claim forms, you can get the most popular non-personalized group claim forms. Hours of operation: Monday to Friday 6:30 a.m. to 8:00 p.m. (EST) From outside of North America, call Allianz. now. If you have more questions about submitting a claim online, contact your plan administrator. Complete a separate form for each family member and date of service. Our websites and mobile apps have not been affected by the new security bug known as 'Heartbleed'. 4.5 Provide the policy number(s)/group number(s) 4.6 Are you submitting a claim for life, accident, health or pension products with any other company? Choose the claim type that you need (such as paramedical or vision) and follow the steps to submit. By signing in, you agree to these terms and conditions. If you pay with life insurance - call 0800 008 6060; Lines open Monday-Friday 8am-8pm *Calls may be monitored or recorded for security and training purposes. Or call us at 1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. medical bills, hospital bills, operative report) is required pertaining to the cancer treatment. If a person insured under a Sun Life Group Life insurance policy becomes disabled (and the policy has a life insurance disability benefit), a claim should be submitted using the Life Disability Claim Statement or Life Disability Claim Statement - New York. Sun Life Call Centre. If a person insured under a Sun Life Group Accident Insurance policy becomes injured, dismembered or dies due to a covered accident, a claim should be submitted using the Accident Claim Statement. Or sign in to mysunlife.ca to send us a secure message. If you’re submitting your claim to Sun Life first: If you’re submitting your claim to Sun Life second: If you need help submitting your claim, contact your plan administrator. For questions about your claim please contact the Customer Service Center at 1-800-247-6875. Remember to send us a copy of the claim statement from your spouse’s or partner’s insurance provider. The following is also required: a certified copy of the death certificate and a copy of the Employee Application. This site is best viewed with minimum resolution of 1024 X 768 using Microsoft Internet Explorer 6.0. The claim form is completed by the dentists and mailed to the Benefit Center on the back of the insured's Sun Life Dental ID card. To submit and track claims through my Sun Life Mobile, download the app for iPhone and Android devices: Google Play is a trademark of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. We offer employee benefits and group plans including life, disability, dental, critical illness, accident, and stop-loss insurance. You can also call the Customer Care Centre at 1-877-SUN-LIFE (1-877-786-5433), Monday to Friday, 8 a.m. to 8 p.m. If 'yes', provide all company names and policy numbers. Get And Sign Sun Life Extended Health Care Claim Form Fillable . It is recommended to disable any kind of Pop-up Blocker for successful loading of all pages. In New York, disability benefits are underwritten by Sun Life and Health Insurance Company (U.S.) (Windsor, CT). Please have your coverage card ready. App Store is a service mark of Apple Inc. View a demo of our provider online services We are committed to establishing and maintaining an excellent provider network. You can also access your shareholder account information online by visiting AST Investor Services. Sun Life Member Services Website. Over 50 life insurance: 0800 904 7674 or request a pack. Go back to the previous screen and choose I want to submit a paper claim. medical bills, hospital bills, operative report) is required pertaining to the accident. Download the app to submit claims, check coverage, manage your workplace savings and view your investment anytime, anywhere. In New York, insurance products and prepaid dental products are underwritten or provided by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) ("SLHICUS") or by Union Security Life Insurance Company of New York (Fayetteville, NY), administered by SLHICUS. If you experience any difficulty during the registration process, please contact Customer Service toll free at (800) 862-6266. Then call 1-888-757-7427 Monday to Friday, 6:30 a.m. to 8 p.m. If the beneficiary is the estate, submit certified letters of testamentary appointing the Executor/Administrator of the estate. If a person insured under the Sun Life Vision Plan receives services from an in-network VSP provider no claim form is needed. Please take a few minutes to register now. 800.443.2995. ET. Go to Find an advisor and enter your advisor's last name. Filing a long-term disability or short-term disability claim. We’re here to support you through COVID-19. We have a new way to file disability claims This page will automatically redirect in 10 seconds to where you'll need to create a Sun Life account and sign in. Saturday: Closed . ET. • What forms are required to file a stand-alone waiver of premium claim? Once signed in, you can select File a disability claim. Equity release: 0800 633 55 66 or request a guide. 037000) and ID number. For shareholders in the U.K., this service is available for share certificate holders only. The insured pays for the services in full at the time of service from the out-of-network provider. Appropriate documentation (e.g. 4. If you choose a percentage, Sun Life Financial uses the same formula as they do with their short-term disability. my Sun Life Mobile. . Close Life's brighter under the sun Waterloo ON N2J 0A6. +44 … The Dental Claim Form or Dental Claim Form - New York should be used to file a claim when dental services are rendered on an insured. At Sun Life Hong Kong, we have one purpose to help our clients enjoy a lifetime of financial security and live healthier lives. The following is also required: a copy of the Employee Application and copies of medical records pertaining to the accidental injury. You will need your contract number and member ID number. Group health and dental claims. Haven’t yet signed up for direct deposit or online claims? Get answers to questions about your shareholder account, find transfer agent contact information in your country or see frequently asked questions. No supporting documentation is required to submit the claim. Complete a separate form for each family member and date of service. If a dependent person insured under Sun Life Group Life Insurance policy dies, a claim should be submitted using the Dependent's Life Claim Statement, Dependent's Life Claim Statement - New Jersey or Dependent's Life Claim Statement - New York. Are you with the Public Service Health Care Plan (PSHCP) or the Pensioners’ Dental Services Plan (PDSP)? calling our Client Care at telephone number (632) 8849-9888 from Mondays to Fridays, 8:00 am to 7:00 pm, or; mailing your notice to: Claims Services Sun Life of Canada (Phils. Filing a hospital confinement indemnity "gap" claim. Is there a separate dental card? • Who do I contact if I have a question regarding a claim? Member: Randy Ooc Sun Life Financial HemberD Access ID 260000604471 Medical / / Orug / Travel / Vision Coverage Contract g 02s:o.; 025:04 Contract g Sun Life Assurance Company of Canada Whether you are one of our current providers or interested in becoming a part of our network, please contact us by calling the number below. Choose the PDF claim form you need and fill out your claim information online. What is the policy number for Sun Life? When you’ve finished filling out the form, sign it, attach all original receipts and mail it to the address on the form. Sun Life and Health Insurance Co | Insurance Company | Windsor, CT | Sun Life Financial Group ... General Phone Number: (860) 737-1000. Is it the same policy number for all benefits? We're committed to continually updating our COVID-19 information page, where you'll find answers to the most frequently asked questions we receive. A copy of the itemized bill from the medical provider including diagnosis, date, type and place of service is also required. Register online at mysunlife.ca or by phone at 1-877-SUN-LIFE (1-877-786-5433). Or sign in to mysunlife.ca to send us a secure message. All you need to do is show your coverage card. Go to sunlife.ca/covid-19 for the latest updates. Can’t claim for a service online? Sun Life … From anywhere in North America: 1-888-757-7427 (toll-free) From the National Capital Region: 613-247-5100. 1-800-361-6212. If an insured under a Sun Life Long-Term or Short-Term policy becomes disabled, a claim should be submitted using these forms. 2. For life insurance claims, the following is also required: a certified copy of the Death Certificate, the Employee Application and beneficiary changes (if maintained by the policyholder). Call us at 1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. Employee benefits. 5. ET. Remember to send us a signed claim form and the original receipts. How does my drug card work? ET. ET. The bottom of page 2. Read more here. Funeral plans: 0800 904 7649 or request a pack. medical records, operative report) is required pertaining to the critical illness. Register You can also call the Customer Care Centre at 1-800-361-6212, Monday to Friday, 8 a.m. to 8 p.m. PSHCP Claims mailing address. You can also obtain the correct mailing address by calling us at 800.442.7742. Filing an insured vision claim To make a claim call you can call 0800 456 1047* (lines open 24 hours a day, 7 days a week). Not registered yet? 769427. Take a few minutes to register now. ET. Find them on your coverage card, your claim statement or your new plan-member welcome letter. Call us at 1-800-669-7921 Monday to Friday, 8:30 a.m. to 5 p.m. Are you claiming under both your and your spouse’s or partner’s workplace benefits plans (a “co-ordination of benefits” claim)? The insured completes an open access claim form, which can be accessed by logging into. Co-ordinating your claim with spouse or partner’s benefits plan. Are you using a pop-up blocker? Here’s how we can help you. Take a few minutes to register now. If a person insured under a Sun Life Group Life insurance policy dies, a claim should be submitted using the Life Claim Statement. Social Security/Tax ID Number: Please use this format: 999999999. Claim Information: Claims: Go to Website (Claims Page) Website Links: Claims: Go to Website (Claims Page) *Not all products and services may be available in your area. A gap claim Video to learn more the accidental injury Care claim form.... Logging into provider online services get and Sign Pshcp claim form you need to know about Sun Life group insurance. … Social Security/Tax ID number: please use this format: 999999999 Centre at 1-877-SUN-LIFE ( 1-877-786-5433,... And STD or STD - New York, disability benefits are underwritten by Sun Life Centre! Underwritten by Sun Life Financial, Inc. 2/F Sun Life Financial, Inc. 2/F Life. Using these forms view your investment anytime, anywhere 633 55 66 request! Need your contract number and member ID number: please use this format: 999999999, type place... ) E-mail: USWeb_General_Information @ sunlife.com the app to submit claims, how do contact... Haven ’ t yet signed up for direct deposit or online claims ), Monday to Friday, 8 to! Number: please use this format: 999999999 our COVID-19 information page, where you 'll answers... Our mobile app, you can also use your smartphone as your coverage card, claim... Of testamentary appointing the Executor/Administrator of the claim do I contact if I have a question regarding claim! 633 55 66 or request a guide or phone number Who do I contact if I have question... By calling us at 800.442.7742 and live healthier lives at mysunlife.ca or by phone at 1-877-SUN-LIFE 1-877-786-5433... If any, are required to file a disability claim your shareholder account, find transfer agent contact information your... Spouse or partner ’ s at PDF ) hospital confinement indemnity `` ''! Or by phone at 1-877-SUN-LIFE ( 1-877-786-5433 ), Monday to Friday 6:30 a.m. to 8 p.m get... The app to submit claims, how do I contact if I have question! And date of service is also required: a certified copy of the estate Life Centre. 0800 008 6060 Monday - Friday 9am-5pm for the services in full at the time of.... A separate form for each family member and date of service, contract number and member ID:! Signing in, you can also call the Customer Care Centre at 1-877-SUN-LIFE ( 1-877-786-5433 ), Monday to,. Card, your claim statement or your New plan-member welcome letter if you have more questions your... Are required Long-Term or short-term policy becomes disabled, a claim should be using. Free at ( 800 ) 862-6266 Friday 9am-5pm accidental injury contact your Plan administrator 1-800-361-2128 Monday to Friday, a.m.. The certificate number to use when making a claim should be submitted using the Life claim or... Assist you no supporting documentation is required pertaining to the accidental injury form you your. Contact information in your country or see frequently asked questions we receive treatment, services supplies., anywhere • what forms are required to file a disability claim, anywhere (. Of Apple Inc ) and follow the steps to submit claims, check coverage payroll! For questions about submitting a claim online the beneficiary is the estate operative report ) is wholly-owned. Vsp provider no claim form Fillable supporting documentation is required to file a disability claim account, transfer. Select file a disability claim Center at 1-800-247-6875 this benefit is commonly as. Updating our COVID-19 information page, where you 'll find answers to accidental... With spouse or partner ’ s email or phone number 1-888-757-7427 Monday to Friday, 6:30 a.m. to p.m. 7649 or request a pack Plan ( Pshcp ) or the Pensioners dental! Payroll records or other proof of active work will be required best viewed with minimum resolution of 1024 X using. Dies, a claim, you may need to know about Sun Life 5th... Explorer 6.0 the time of service from the medical provider including diagnosis,,... Register online at www.sunlife.ca format ( PDF ) 8:00 p.m. ( EST ) from the medical provider including diagnosis date... On your coverage card, your claim with spouse or partner ’ s benefits.... Available free at www.adobe.com York claim statement or your New plan-member welcome letter USWeb_General_Information @.! Help our clients enjoy a lifetime of Financial security and live healthier lives is to...

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