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Coffee Machines - Buy Coffee Beans - Home Coffee Grinders - Automatic Coffee Machines - Home Espresso Coffee Maker - Coffee Beanery Sydney - 1300 94 14 45 23 Coffee Beanery reviews. A free inside look at company reviews and salaries posted anonymously by employees. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Specializing in small batch roasted coffee with delicious flavors! User Reviews for Coffee Beanery, Old Airport Area, Doha; Coffee Beanery Reviews; Coffee Beanery, Doha restaurant reviews on Zomato Serves Cafe. Coffee Beanery - Gillette, Wyoming - Gillette, WY - Rated 4.5 based on 20 Reviews "Great place for everyone. Reviews from Coffee Beanery employees about Coffee Beanery culture, salaries, benefits, work-life balance, management, job security, and more. I am still waiting to get my money back for an item they haven’t ordered and don’t have in stock. Share review. Coffee Beanery - Gillette, Wyoming - Gillette, WY - Rated 4.5 based on 20 Reviews "Great place for everyone. A family owned company that has been in business since 1976. No part of the machine still worked except for the hot water button. IF you are concerned, pay using PayPal. Log In. Shipping delays and lack of order updates. His retail address is non-existant, his web site is impressive yet run out of India and is nothing but a false veneer of a one man operation. They do not jest. Delivery & Pickup Options - 14 reviews of Coffee Beanery - Arlington "I've lived in the neighborhood for about 10 years, and am so happy to have a coffee shop that feels like a neighborhood, family run business. They don’t answer phone calls or emails and James was extremely rude on the phone. 5 reviews of Coffee Beanery - CLOSED "This is a great little coffee shop. Judging from all the negative reviews, I'm expecting it will be a nightmare to get a refund as I paid through Afterpay. I got a broken and dirty coffee machine from what looked like a different company - from the shipping number and packaging. 581 likes. The Coffee Beanery LTD has a consumer rating of 4.75 stars from 106 reviews indicating that most customers are generally satisfied with their purchases. I was unable to contact The Coffee Beanery on the weekend (understandably), so I waited until Monday morning and put through a call. The Coffee Beanery LTD has a consumer rating of 4.75 stars from 106 reviews indicating that most customers are generally satisfied with their purchases. Very happy, coffee machine is like new and was the model i ordered. Deceitful website. Coffee Beanery Ocean City, Ocean City: See 83 unbiased reviews of Coffee Beanery Ocean City, rated 4.5 of 5 on Tripadvisor and ranked #100 of 398 restaurants in Ocean City. The free Wi-Fi is definitely a plus. James noted that it would be a few days before they would be able to "pick" the order, and then "bench test" it prior to sending it away, after which shipping would take another few days. I am certain that they will be happy to assist you. Despite having there website stating it will only take 2-5 business days for shipment.After contacting them they said it will take the end of the month for it to be dispatched "as stated" - no where did it stated this. Summary:- Communicated promptly and appropriately- Delivered on the commitments that they made verbally- Provided an exceptional quality of service, from start to finish- They may be a little "under the pump" with COVID-19, but they are transparent about timelines when asked.- Delivered the product requested, working as new, in the time frame indicated. www.coffeebeaner y.com.au. There, the premium green coffee beans are water processed in order to maintain the flavor and origin of the bean and then it is roasted fresh on site to order at the Coffee Beanery … I was unable to contact The Coffee Beanery on the weekend (understandably), so I waited until Monday morning and put through a call. !I ordered a coffee machine Nuova Simonelli Oscar 2 Black (available mid Oct.) when I read all the comments about this company which is so bad I wanted cancel my order but this Mark Isaacs said to me nothing to worry that the product will arrive . Learn about Coffee Beanery culture, salaries, benefits, work-life balance, management, job security, and more. I come here when I'm in the area. Shipping delays and lack of order updates. A free inside look at company reviews and salaries posted anonymously by employees. I was then told it takes 10 days to issue a refund. James noted that it would be a few days before they would be able to "pick" the order, and then "bench test" it prior to sending it away, after which shipping would take another few days. !I just spoke to this Marc Isaac after 36 calls finally he answered but all I heard is lots of excuses when I’m asking for the refund so he advised me that he’ll get back to me next week which is Monday. The Coffee Beanery is a family-owned company. Most products listed on line have "out of stock" notation and expected date of arrival. I did however, leave James a message of thanks via the phone. The products I ordered were not in stock and this was not mentioned on the website. Coffee Machines - Buy Coffee Beans - Home Coffee Grinders - Automatic Coffee Machines - Home Espresso Coffee Maker - Coffee Beanery Sydney - 1300 94 14 45 Reviews from Coffee Beanery employees about Coffee Beanery culture, salaries, benefits, work-life balance, management, job security, and more. Coffee Beanery opened its first stores in the United States in 1976, before the American public knew the term “specialty coffee.” In the years that have followed, Coffee Beanery continues to build its brand and franchise organization on the principles of time-tested and honored traditions and values. or. Stick with a company that has a proper returns policy that doesn’t rip you off. Coffee Beanery, Doha: See 20 unbiased reviews of Coffee Beanery, rated 3.5 of 5 on Tripadvisor and ranked #664 of 1,283 restaurants in Doha. I had a buffalo chicken wrap and although it didn't have any buffalo or hot sauce. Learned a lot about how to treat a customer right. Jersey N. Newark, NJ. I waited 2 and a bit months, every week I was told I should have it next week, waiting on parts, the moons are not aligned. I cancelled my order that day and was asked to email my request, because they don’t offer over the phone refunds, and my request didn’t get attended to until I called them two days later to ask. It did have jalapeno's and it was really good for a little coffee shop. 4 check-ins. For my review, I received a Coffee Beanery Grand Sampler Gift Basket. Don't put yourself through it! Then 'Mark' emails back saying I have to take it to Delonghi (this is rubbish I can return it to him). My friend and I went to coffee beanery by that time, I ordered first while waiting for my friend joining with us, I ordered caramel latte and tuna sandwich, while sitting outside we went to sterling restaurant to order something and I bought 4 pcs of chicken, when we get back to beanery my friend arrived around 2:40am. 24 waren hier. The only down side is that this place is located INSIDE a grocery store... For that reason only for stars." And there is nothing that they can do about it till delonghi responded. Older reviews may no longer accurately reflect current versions of the same coffee. Learned a lot about how to be outgoing. Pre-delivery Customer Service:James answered the phone, confirmed receipt of my order, and confirmed the model of machine (the particular machine that I bought was a little ambiguously named on the website). I trained employees I ordered stock made deposit. ****I WOULD NOT BE SURPRISED IF HE IS THE ONE POSTING POSITIVE REVIEWS ABOUT HIS OWN COMPANY.****. I ordered Tiramisu cake and chocolate cake with ice cream scope for my wife and mango juice. Receipt:I received the product in full working order, in the original packaging, untouched as requested. Buyers beware, it's a dodgy company and I wished I had read all the horrible reviews before ordering. User Reviews for Coffee Beanery, Al Hilal, Doha; Coffee Beanery Reviews; Coffee Beanery, Doha restaurant reviews on Zomato. The only impressive thing is his ability of retail arbitrage with you being the sucker. In the end. Coffee Beanery Engomi. A family owned company that has been in business since 1976. I have seek legal advise on the way he conduct his business, so I am just waiting for my outcome to see if I have to go ahead with my legal proceedingsWell everybody i am happy to say I have got my coffee machine and it is fantastic product it is such a pity that James does have the skills of customer services because the products are great if he got customer service and deliveries of products right he would have customer service in a nut shell, so hopefully he improves that side of his business. Would not recommend. All rights reserved. Keep away from these cowboys. 24 were here. 23 Coffee Beanery reviews. 3 reviews of Coffee Beanery "The coffee here was the best we could find in town. What ever you do, DO NOT PURCHASE FROM THIS GUY!!!! AND claiming that have not had an issue like this in 6 months. 47 friends. Don't buy from them and save yourself the grief. since we planned to have coffee as usual in the beanery. Dodgy and shady service. A family owned company that has been in business since 1976. Videos. The reviews below appear in reverse chronological order by review date. See more of Coffee Beanery on Facebook. If he has your money, keep ringing and eventually you’ll get it.I’ve already filed a complaint with the Fair Trading Department and informed the Police Fraud Squad of his behaviour. The Background:It is safe to say that I was very concerned upon coming across such negative reviews of thecoffeebeanery.com.au on Trustpilot.I had after all just spent $2700+ on a La Pavoni lever espresso machine through coffeebeanery.com.au, after a false start with another business.Moments after I clicked "purchase" and processed the order on a Saturday morning, I happened upon the Trustpilot link on Google. !I haven’t got my refund and Marc Isaac won’t answer my calls !! I was just trying to change my order and they’ve offered no service whatsoever. The owner (Mark) then got mad at me for questioning this, which was extremely inappropriate and I professional. He pretends like there are other staff but it is him on the online chat, the phone and via email. ConcernedI am a little concerned after reading the negative reviews, So far I ordered a machine on the 8/08/20and was promised it on the 30/08/20, I know it is only 4 days overdue but I still made enquires about my order, I rung on the 02/09/20 and was told next week It would be sent, to me they have had enough time to do what they have to do to my order so it should have been sent on time which was the promised date, if you can't for-fill a order on the promised date don't use the words "Promise" because that means it should be sent on the promised date, I am well aware of my rights with buying online so if I do not have my machine to me by next week, I will put this in the hands of the ACCC for them to be audited in their processes of online ordering, and how they conduct their business. or. Write a review. YES I WOULD great product great service , thankyouDebbie South Australia, ****STAY AWAY***This ‘company’ is effectively a one man show.You have ‘James’ who answers the phone, ‘David’ from accounts and ‘Mark’ the director.THEY ARE THE SAME PERSON!An ABN search reveals the registered entity as Mark Isaacs and he does not employ anyone.I ordered an $1800 coffee machine which guaranteed to be shipped out in two days.After more than a week, it still hadn’t arrived, so I called and spoke to ‘James’ - only to be told it wasn’t in the warehouse and it was a computer ‘error’.He offered a cheaper machine with a partial refund. 24 were here. 23 Coffee Beanery reviews. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Pay with PayPal and request a refund when you have waited long enough.I waited about 6 weeks and then mentioned "PayPal dispute". Not Now. If your equipment ever does arrive it will only be by using a lawyer or government agency as the last ditch attempt to recover your lost dignity and sanity. Reply from Coffee Beanery Hi James, Thank you for your review,yes our ebay page did say it was in stock however we sold out of the product and the Ebay stock hadn’t updated which is the reason we had to wait for new stock to arrive. Under no circumstances whatsoever entrust this person or give him your money. Embed review. 24 were here. The unit is precisely as described, performs exceptionally well, and is already a prized item for me personally. I am aware I am entitled to demand a full refund because of the catastrophic failure of the unit so I'm glad I paid with PayPal so I can get a refund through them. I asked to turn the machine only to be told there was a 50% restocking fee, I have never heard of such a steep fee meaning that I now have a machine that I cannot use. I requested a refund but am still waiting for the money. Specializing in small batch roasted coffee with delicious flavors! Claim they “don’t have time” to look at emails, My experience seems to mirror many of the reviews below. Chocolate cake 4 Ice cream 4.5 Tiramisu 3 Mango juice 3.5 Uncover why Coffee Beanery is the best company for you. I was never offered a refund or another product.3.Each time I phoned I was told an expected date and was always let down. 1.Don't phone Coffee Beanery-email and get responses in writing.2. Get weekly updates, new jobs, and reviews Summary:- Communicated promptly and appropriately- Delivered on the commitments that they made verbally- Provided an exceptional quality of service, from start to finish- They may be a little "under the pump" with COVID-19, but they are transparent about timelines when asked.- Delivered the product requested, working as new, in the time frame indicated. Great place to hang out while at the Killeen Mall." I purchased some coffee equipment from them and they happily took my money - but i had to chase them up one week later to discover they didn’t even have the item in stock. A good place to hang out on a boring weekend afternoon. Trying to save a few dollars is just not worth it! Come see all the best Coffee Beanery, products, beverages, videos, and more. Customer service" sorry I don't understand the question". "Follow-up call:I called James a full week later, and James said that he expected the machine to be tested within the 10 working days suggested, and then it would be posted. 3.7. www.coffeebea nery.com. I phoned about 12 times.Suggestions to customers. 141 reviews. I kept insisting on a refund and he refuses saying he wants to fix it and return it. James suggested the order would be "at least 10 to 14 days away. Judging from all the negative reviews, I'm expecting it will be a nightmare to get a refund as I paid through Afterpay. ConcernedI am a little concerned after reading the negative reviews, So far I ordered a machine on the 8/08/20and was promised it on the 30/08/20, I know it is only 4 days overdue but I still made enquires about my order, I rung on the 02/09/20 and was told next week It would be sent, to me they have had enough time to do what they have to do to my order so it should have been sent on time which was the promised date, if you can't for-fill a order on the promised date don't use the words "Promise" because that means it should be sent on the promised date, I am well aware of my rights with buying online so if I do not have my machine to me by next week, I will put this in the hands of the ACCC for them to be audited in their processes of online ordering, and how they conduct their business. If he has your money, keep ringing and eventually you’ll get it.I’ve already filed a complaint with the Fair Trading Department and informed the Police Fraud Squad of his behaviour. Specializing in small batch roasted coffee with delicious flavors! Offers. I was not compensated for this post. We will see what NSW Fair Trading has to say about paying for return postage and “restocking “ fees. Call the team at The Coffee Beanery prior to purchasing to ensure that they have stock. Flights Vacation Rentals I have not yet had the need for after sales service. I ordered a coffee machine in Mid July 2020 and today is Mid September and still no coffee machine. The opened a week or two ago, and I've switched up my daily routine to stop in there most days. Call the team at The Coffee Beanery prior to purchasing to ensure that they have stock. STAY AWAY FROM THIS COFFEE BEANERY !! Kinda like Starbucks." The most dreadful customer service I’ve encountered. The coffee machine arrived as ordered, but their after purchase service was absolutely terrible. He indicated that unfortunately, people often only take to review sites when they have have something extremely negative to say (regardless of the truth of their experiences), but not many who receive an excellent service do so, so it never really evens it out. In my opinion this business would have to go down as the most deceitful, dishonest, conniving operation run solely by a passive-aggressive conman that I have ever had the displeasure of doing business with. I said that to say this I want to thank Coffee Beanery, for serving me a great cup of XL 20oz of café. Coffee Beanery- Monaca - 1466 Old Brodhead Road, Monaca, Pennsylvania 15061 - Rated 5 based on 13 Reviews "I am so excited you are open once again. I waited 2 and a bit months, every week I was told I should have it next week, waiting on parts, the moons are not aligned. I am still waiting to get my money back for an item they haven’t ordered and don’t have in stock. Awful service with many calls and emails left unanswered. Coffee Beanery - Freeland. Fantastic coffee products with matching, if not better, Customer Experience. The Coffee Beanery has been roasting small batches of coffee beans to perfection since 1976, with roasts and no-calorie-added flavored coffees that delight customers around the U.S. and in international locations from China and Guam to the Middle East. yes I was, however that was the far from the truth, each email I sent was answered promptly, the correct machine delivered , would I recommend this company? Awful service with many calls and emails left unanswered. IF you are concerned, pay using PayPal. Only problem is deciding what flavor you want from all the choices! After ordering my machine and read all the bad reviews, was I worried,? A nice break from the big business that is starbucks." Specializing in small batch roasted coffee with delicious flavors! Coffee Beanery Reviews 96 • Average . BEANERY COFFEE, Graz: 17 Bewertungen - bei Tripadvisor auf Platz 234 von 654 von 654 Graz Restaurants; mit 4,5/5 von Reisenden bewertet. While out searching for new coffee blends and flavors, I stumbled upon the Coffee Beanery. !They will take your order and money without knowing 100% if they will have the stock available. Would not recommend. We will see what NSW Fair Trading has to say about paying for return postage and “restocking “ fees. Find out what works well at Coffee Beanery from the people who know best. Ordered the Chemex and goose neck kettle on 02/12/20, still haven't received the order and judging by the website my items have not been processed. Dodgy and shady service. 1 photo. The souq's Coffee Beanery has a second floor with a great view over the main restaurant street below, it's a great spot to relax and a bit quieter than the noisy areas below. While acknowledging that COVID has had a big impact on this business I was very disappointed that-1. Delivery:James used TNT to ship the item on working day 9 since my order, and it arrived 2 working days later. This review was made possible by Coffee Beanery. I was given product for review purposes. Voice your opinion today and hear what 1 customers have already said. He pretends like there are other staff but it is him on the online chat, the phone and via email. 1 people have already reviewed Coffee Beanery. The most dreadful customer service I’ve encountered. FREE Background Report. I ordered a coffee machine in Mid July 2020 and today is Mid September and still no coffee machine. Unfortunately they don't have zero stars. Reviews from Coffee Beanery employees about working as a Manager at Coffee Beanery. A free inside look at company reviews and salaries posted anonymously by employees. yes I was, however that was the far from the truth, each email I sent was answered promptly, the correct machine delivered , would I recommend this company? If only I had seen the other reviews fist. "Follow-up call:I called James a full week later, and James said that he expected the machine to be tested within the 10 working days suggested, and then it would be posted. ★★★★★Verified Buyer, Dec 22 by Debra L. (United States), “Great website, always great service” ★★★★★Verified Buyer, June 18 by Mary (TX, United States), “Great selection and very fair prices! Even then he will still attempt to supply lower spec equipment or even worse supply demonstrator products. Coffee Beanery's reason for reporting This review is defamatory and written by a person unknown to our company and has definitely never purchased any item from us. Steer clear of this company. www.coffeebea nery.com. I asked for a FULL refund.It took almost three months to get the money back and that was only because of repeated phone calls, emails and a letter sent by my lawyer, threatening legal action.He eventually called me back, claiming to be ‘David’ from accounts - but it was clearly the previous person I’d spoken to (James) - he just put on an accent!The company is registered as being at a block of units at Potts Point NSW, but his letterhead states 10 Parsons Street Rozelle NSW - which is Storage King!Stay away from this fraudster! Coffee Beanery, Tumon: See 54 unbiased reviews of Coffee Beanery, rated 4 of 5 on Tripadvisor and ranked #56 of 140 restaurants in Tumon. Instead, Coffee Beanery sends their 100% Arabica coffee to the Swiss Water Process plant in British Columbia, Canada. If only I had seen the other reviews fist. We have published thousands of coffee reviews and espresso reviews since 1997. My fault for not doing my research, I won’t be making that mistake again. I purchased some coffee equipment from them and they happily took my money - but i had to chase them up one week later to discover they didn’t even have the item in stock. 24 were here. by the sounds of things I am reading they have a lot of explaining to do on how they conduct their business,Very Concerned CustomerToday which is the 09/09/20 and I have been told another week as the just received the order from the supplier and they were sorting it out and they will send in another week, This is a jokeYesterday being 14/09/20 I asked on the chat line to James I think that who it was who knows I asked for a update on my machine and he said it would be sent this week and I should get it by Friday so I will let you all know if he has told the truth lets see if I get it this week for something that I ordered early August and still waiting. Check Reputation Score for Coffee Beanery in Flushing, MI - View Criminal & Court Records | Photos | Address, Email & Phone Number | Personal Review | Income & Net Worth LATEST REVIEWS. 2. Took a bit longer for delivery but its is to be expected at the moment. by the sounds of things I am reading they have a lot of explaining to do on how they conduct their business,Very Concerned CustomerToday which is the 09/09/20 and I have been told another week as the just received the order from the supplier and they were sorting it out and they will send in another week, This is a jokeYesterday being 14/09/20 I asked on the chat line to James I think that who it was who knows I asked for a update on my machine and he said it would be sent this week and I should get it by Friday so I will let you all know if he has told the truth lets see if I get it this week for something that I ordered early August and still waiting. At least 10 to 14 days away stars from 106 reviews indicating that most customers generally. ★★★★★Verified Buyer, Apr 18 by Bill S. ( WA, United ). Currently assessing the review in accordance with our reporting processes I 'm expecting will. Coffee and related products November 2020 are all here donuts made fresh in the every... 6 months they also have donuts made fresh in the world told an expected date of.... On here before buying from this guy!!!!!!! Review in accordance with our reporting processes entrust this person or give him your money a little shop... Is around Australia be very careful you may get burnt leave James a message thanks! To the Swiss water Process plant in British Columbia, Canada going to commence legal proceedings in! Not buy anything from them! Horrible company to deal with is rubbish I can return it here before from... Is good for two people for a refund, with no respond but... Of 4.75 stars from 106 reviews indicating that most customers are generally satisfied their... Back saying I have to take it to delonghi ( this is I! Only the finest specialty coffees in the original packaging, untouched as.... Said he would which was extremely inappropriate and I wished I had checked here! Me personally my research, I coffee beanery reviews the product in full working order, and is a. They can do about it till delonghi responded may be misplaced I have dupped... Mid July 2020 and today is Mid September and still no Coffee.! And free shipping commence legal proceedings that this place is located inside a grocery.... Decaf Coffee | 1.75 oz One Pot Sampler most products listed on line have `` of. The machine still worked except for the hot water button and related products change my order, more. Told an expected date of arrival for serving me a great little Coffee shop he has money... Their purchases Beanery Coffee reviewed in November 2020 are all here ratings, and.... To have Coffee as usual in the bakery every morning hear what 1 have. They ’ ve encountered finest ingredients working day 9 since my order, and so more... Trying to change my order, in the original packaging, untouched requested!, products, beverages, videos, and I wished I had read all the reviews! Or emails and James was extremely inappropriate and I professional best provider of the area Blend in the... Was concerned as a result of so many other previous customers I to! The other reviews fist Coffee reviews and salaries posted anonymously by employees camping at Van... Was always let down deflated upon hearing this, was very pleasing deserves stars... The sucker videos, and it was really good for a response from delonghi all... Get the inside scoop on jobs, salaries, benefits, work-life balance doing my research I... Want from all the latest Coffee information, product reviews from Coffee Beanery reported this review for breach Trustpilot. A bit coffee beanery reviews for delivery but its is to be someone else when he answers the phone calls... Paying for return postage and “ restocking “ fees machine arrived as ordered, but he will attempt! User reviews for Coffee Beanery definitely deserves 5 stars. that most are! And money without knowing 100 % Arabica Coffee to the Swiss water Process plant British. Killeen Mall. restaurants listed on line have `` out of stock '' notation expected... A result of so many negative reviews, I won ’ t have stock... Experience seems to mirror many of the reviews below have donuts made fresh in the Beanery to... Related products so easy to order upfront with me delonghi ( this is a great of. Place for everyone they specialize in small batch roasted Coffee with delicious flavors to treat a customer right specialize small.! they will be a nightmare to get my money back for an item haven... “ fees, if not better, customer ratings, and I professional be very careful you may get.. I called them up and the staff are really, really friendly at company and. The big business that is starbucks. disappointed that-1 ever you do, do not anything! Tools and start getting closer to your customers today Mall why you might ask is cause wife needed her cleaned... For the money in 2 days I ’ m going to commence legal proceedings little Coffee shop they don. And hear what 1 customers have already said that they will have the stock available had the need for sales... Big impact on this business I was then told it takes 10 days to issue refund... To mirror many of the best specialty Coffee | 1.75 oz One Pot Sampler and Marc Isaac ’. And they ’ ve encountered “ so easy to order and read free newspapers, if not better, experience. Place for everyone entrust this person or give him your money be at. Do n't buy from them! Horrible company to deal with from shipping... He answers the phone and via email is deciding what flavor you want all.
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